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FileNet Remote Support
Let us augment or support your FileNet System. Our senior administrators have twenty years of ECM expertise and possess multiple certifications such as Comptia, FileNet, Hyland, and OpenText.
Our Service Tiers
1
Block Hours
We will assist you on demand using block hour model for development or support purposes.
2
On Demand Quarterly
Economical quarterly support with SLAs, break fix, priority scheduling and cancel at any time. Discount rates apply.
3
Premier Support and Upgrade
Our premium services and support offering. This service includes 24x7 support with SLAs, pro active monitoring, quarterly patch installation and periodic system audits.
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